Support

Usually 2-4 minutes. Feel free to close the page or move to another section - the result is saved, and you'll find it under Chart when you come back.

All your charts and readings live under Chart. Sign in with the same account you used to purchase.

Manage your subscription under Credits. Access and any granted credits stay until the end of the paid period; we don't refund the unused remainder.

Your subscription is billed by Apple, so it can only be cancelled in iPhone Settings: Settings → Apple ID → Subscriptions → Ophira → Cancel Subscription. Do it at least 24 hours before the end of the current period, otherwise it renews. Access stays until the end of the paid period.

There's a delete-account button in profile settings - it erases all data permanently, with no way to undo it.

Open "More → Delete account". All data is erased permanently, with no way to undo it. Deleting your account does not cancel the App Store subscription: cancel it in iPhone Settings (Settings → Apple ID → Subscriptions), otherwise Apple keeps charging you.

Refund terms are covered in the Terms of Service. If your case is unusual (for example, a technical error during payment), describe it in the form below and we'll sort it out.

In-app purchases are charged by Apple, so refunds go through Apple too: open reportaproblem.apple.com, pick the purchase and describe the reason. If something went wrong on our side (for example, you paid but access did not unlock), describe it in the form below and we'll sort it out.

Check your spam folder - our emails come from hello@astropsiholognow.com (no need to reply to that address, it's send-only). If it's still missing, write to us through the form below.